Approval Workflows

Human Oversight for Your Automation

Add gatekeepers to your workflows. Multi-step approvals, role-based routing, and complete audit trails for compliance and control.

Add Approvals to Workflows All Features

Approval Features

Enterprise-grade approval capabilities for any business process.

Multi-Step Approvals

Create sequential or parallel approval chains. Multiple approvers can review at each stage.

Role-Based Routing

Route approvals to the right people based on roles, departments, or dynamic conditions.

SLA and Deadlines

Set time limits for approvals. Automatic escalation when deadlines are approaching or missed.

Smart Notifications

Notify approvers via email, Slack, MS Teams, or mobile push. Customizable reminder schedules.

Audit Trail

Complete history of all approval actions. Who approved, when, and any comments made.

AI-Assisted Decisions

Get AI recommendations to help approvers make faster, more informed decisions.

How Approvals Work

Seamlessly integrate human decisions into your automated workflows. A request is submitted by a user or by automation, routed to the right approvers, reviewed, and the workflow continues based on the outcome.

Request submitted: a user or automation initiates the approval request
Route to approvers: the system identifies and notifies the relevant approvers
Review and decide: approvers review the details and make a decision
Execute or reject: the workflow continues based on the approval outcome

Choose the Right Approval Pattern

Pick the approval pattern that fits each use case, from strict sequential sign-off to fast first-response decisions.

Sequential: approvers act in order, one after another
Parallel: all approvers review simultaneously
Majority: requires a majority to approve
Any: the first response decides the outcome

Built for Real Business Processes

From expense reports to AI oversight, approvals fit any business process. Route expenses by amount thresholds, run multi-stage content reviews, gate sensitive AI agent actions, and govern IT access requests.

Expense approvals with amount-based routing, budget checks, and receipt attachments
Content publishing with draft preview, comment threads, and scheduled publish
AI agent actions with action preview, context display, and quick approve or reject
Access requests with scope review, time-limited grants, and compliance logs

Approve From Anywhere

Approvers can respond from their preferred channel without logging in, so decisions never block on a tab nobody has open.

Email: reply to approve or reject
Slack: interactive approve and reject buttons
Microsoft Teams: adaptive cards
Mobile: push notifications

Built for Compliance

Meet regulatory requirements with comprehensive audit trails and controls. Every audit entry captures who submitted the request, all approvers and their decisions, timestamps for every action, comments and attachments, IP addresses and devices, plus delegate and proxy approvals.

Controls to support your compliance program
GDPR data handling
Evidence to support GDPR and SOC 2 / ISO 27001 programs
Granular access controls
Custom retention policies
Export for auditors

Approvals That Keep You in Control

Approval Patterns

Response Channels

Actions Audited

Untracked Decisions

Frequently Asked Questions

What approval patterns are supported?

You can run sequential chains where approvers act in order, parallel reviews where everyone reviews at once, majority approval, or any-response approval where the first decision settles the outcome. Pick the pattern per workflow.

Can I route approvals to the right people automatically?

Yes. Role-based routing sends each request to the right approvers based on roles, departments, or dynamic conditions such as expense amount thresholds, so small requests can auto-approve while large ones require sign-off.

How do approvers respond?

Approvers can act from their preferred channel without logging in: reply by email, use interactive buttons in Slack, respond to adaptive cards in Microsoft Teams, or tap a mobile push notification. Customizable reminder schedules keep things moving.

What happens if an approval is not actioned in time?

You can set SLAs and deadlines on every approval. When a deadline is approaching or missed, the request automatically escalates so nothing stalls silently.

Can approvals gate AI agent actions?

Yes. You can require human oversight before an AI agent executes sensitive operations. Approvers see an action preview with full context and can quickly approve or reject before anything runs.

Is everything auditable for compliance?

Every approval action is logged in a complete audit trail, capturing who approved, when, comments, attachments, IP addresses, and delegate or proxy approvals, with a complete audit trail to support your GDPR and SOC 2 / ISO 27001 compliance program plus custom retention and auditor export.

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